Terms & Conditions

Terms of Service

Last Updated: January 12, 2026

By accessing or using RETVRN Inc. ("Company," "we," "us," or "our") services, you ("User," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

Acceptance of Terms

By purchasing, downloading, installing, or using any RETVRN Inc. product or service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

We reserve the right to modify these terms at any time. Continued use of our services after any modifications constitutes acceptance of the updated terms.

Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to purchase our services. If you are purchasing on behalf of a minor, you represent that you are the parent or legal guardian with authority to bind the minor to these terms.

By using our services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

SHIFT License

Associated with a SHIFT license, RETVRN Inc. collects and stores a user's email and device identifier to facilitate the service of SHIFT. This is the minimum amount of data necessary and it is not sold/accessed to/by a third party.

With purchase you agree that one license applies to one device, transferable upon removal from the previous device.

To delete the data associated with a SHIFT license, please email support@retvrn.world.

SHIFT Process

During the SHIFT Process, users tether their device to their computer. During this time the only information collected from the device is a device identifier to associate the device with our services. This identifier is stored for as long as the device is enrolled with the service.

To delete the data associated with the SHIFT process, please email support@retvrn.world.

Stolen Device Protection and Find My

Why does Stolen Device Protection and Find My need to be disabled to install SHIFT onto my iPhone?

This is a standard Apple requirement - these would need to be disabled in order to make a backup of your iPhone to your computer as well. Both can be re-enabled after SHIFT is installed.

Refund Policy

We offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied with our service, contact support@retvrn.world within 30 days to request a full refund.

Refunds are processed to the original payment method and may take 5-10 business days to appear on your statement. Upon refund, your license will be revoked and you must uninstall the software from your device.

Intellectual Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, and trademarks, are the exclusive property of RETVRN Inc. and are protected by United States and international copyright, trademark, and other intellectual property laws.

Your purchase grants you a limited, non-exclusive, non-transferable license to use the software for personal use. You may not copy, modify, distribute, sell, or lease any part of our services without prior written consent.

Prohibited Uses

You agree not to use our services:

• For any unlawful purpose or in violation of any applicable laws
• To infringe upon the rights of others
• To attempt to reverse engineer, decompile, or disassemble the software
• To circumvent any security measures or access controls
• To resell, redistribute, or sublicense the software without authorization
• To interfere with or disrupt the integrity of our services

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. We do not guarantee any specific results from the use of our services.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RETVRN INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless RETVRN Inc. and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of our services
• Your violation of these Terms of Service
• Your violation of any rights of a third party
• Your violation of any applicable laws or regulations

Dispute Resolution & Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms of Service or your use of our services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

The arbitration shall be conducted in the State of Florida, United States. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

CLASS ACTION WAIVER: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Account Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice, if we believe you have violated these Terms of Service or for any other reason at our sole discretion.

Upon termination, your right to use our services will immediately cease. Provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Force Majeure

RETVRN Inc. shall not be liable for any failure or delay in performing its obligations under these Terms of Service due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

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